Privacy Policy

Effective Date: 1 August 2026

Last Updated: 1 August 2026

Document Version: 1.0

Table of Contents

Introduction
Who We Are
Personal Data We Collect
How We Collect Your Data
Why We Process Your Data
Legal Basis for Processing
Sharing Your Personal Data
Data Retention
Your Rights
Cookies & Tracking Technologies
Data Security
International Transfers
Children’s Privacy
Changes to this Privacy Policy
Contact Information

1. Introduction

At Konstantinos Ar. Gerontis Jewellery, we recognise that your privacy is important.

We are committed to protecting your personal information and processing it fairly, transparently and securely in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and all applicable Greek legislation.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it and the rights you have regarding your information.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

This website is operated by:

Konstantinos Ar. Gerontis Jewellery

Owner

Konstantinos Gerontis

VAT Number

EL126343978

G.E.MI.

025048841000

EUID

ELGEMI.025048841000

Address

Roussou Koundourou 50

72100 Agios Nikolaos

Lasithi

Crete

Greece

Telephone

+30 28410 22618

+30 69442 41700

info@kgerontis.gr

3. Personal Data We Collect

Depending on how you use our website, we may collect the following categories of personal information.

Identity Information

Full name
Billing details
Shipping details

Contact Information

Email address
Telephone number
Postal address

Transaction Information

Purchased products
Order history
Payment status
Delivery information

Technical Information

IP address
Browser type
Operating system
Device information
Website usage statistics

Marketing Information

Newsletter preferences
Marketing consent
Cookie preferences

4. How We Collect Your Data

We collect personal information when:

you place an order;
you create an account;
you contact us;
you subscribe to newsletters;
you complete forms;
you browse our website;
cookies and similar technologies collect technical information automatically.

5. Why We Process Your Data

We process personal data for the following purposes:

processing and delivering orders;
customer support;
payment verification;
fraud prevention;
legal compliance;
accounting obligations;
improving website performance;
analysing website traffic;
responding to enquiries;
improving customer experience.
• managing customer accounts;
• processing warranty requests;
• complying with anti-fraud and security procedures.

We do not sell personal information.

6. Legal Basis for Processing

We process your personal data only where permitted under the GDPR.

Depending on the purpose, processing is based on:

performance of a contract;
compliance with legal obligations;
legitimate interests;
your consent.

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of previous processing.

7. Sharing Your Personal Data

Your information may be shared only where necessary with trusted service providers such as:

Viva.com (payment processing)
Speedex Courier (delivery)
Hostinger (website hosting)
• Google Analytics (where implemented)
• Google reCAPTCHA (spam protection, where implemented)
Professional accountants
Legal advisers
Government authorities where legally required

Some of these service providers may act as independent data controllers where required by law (for example payment providers), while others process personal data solely on our behalf under data processing agreements compliant with the GDPR.

All service providers process personal information only for the purposes agreed and in accordance with applicable data protection legislation.

8. Data Retention

We retain personal information only for as long as necessary to:

complete your order;
comply with legal obligations;
resolve disputes;
prevent fraud;
maintain accounting records required by Greek law.

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under the GDPR you have the right to:

access your personal data;
request correction;
request deletion;
restrict processing;
object to processing;
request data portability;
withdraw consent;
lodge a complaint with the Hellenic Data Protection Authority (HDPA).

We aim to respond to all requests within one month, in accordance with applicable legislation.

10. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

ensure proper website functionality;
remember your preferences;
analyse website traffic;
improve user experience.

Detailed information can be found in our Cookie Policy.

Where required by applicable law, non-essential cookies are activated only after obtaining your consent.

11. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against:

unauthorised access;
accidental loss;
unlawful destruction;
misuse;
disclosure;
alteration.

Despite these measures, no online system can guarantee absolute security.

Our website uses SSL encryption to help protect data transmitted between your browser and our servers.

We also implement access controls, regular software updates and security monitoring to minimise the risk of unauthorised access or data breaches.

12. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with GDPR requirements to ensure an adequate level of protection.

13. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected unintentionally, appropriate steps will be taken to delete it without undue delay.

14. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy whenever necessary to reflect:

legislative changes;
technological developments;
changes in our services;
security improvements.

The most recent version will always be published on this page together with its revision date.

15. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.